Privacy Policy for Kinship Provisions
At Kinship Provisions, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our site or interact with our services.
Information We Collect
We collect various types of information to provide and improve our services to you, including:
- Personal Identifiable Information (PII): This includes information you voluntarily provide to us when making a purchase, signing up for newsletters, participating in surveys, or contacting us. This may include your name, email address, phone number, and billing/shipping address.
- Transaction Data: When you make a purchase through our site, we collect information related to your transactions, such as product details, purchase price, date of purchase, and payment method details (though full payment card numbers are processed by third-party payment processors and not stored directly by us).
- Usage Data: We automatically collect information about how you access and use our site. This may include your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits. This helps us understand user behavior and improve our site's functionality.
- Cookies and Tracking Technologies: Our site uses cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
We use the collected information for various purposes, including:
- To process and fulfill your orders for artisan bread, fresh produce, gourmet deli items, and curated spice blends.
- To provide bespoke catering services, requiring communication and coordination based on your provided details.
- To communicate with you about your orders, inquiries, and to provide customer support.
- To send you promotional offers, newsletters, and information about local product promotions, only if you have opted in to receive such communications.
- To improve and personalize your experience on our site, enhance our product offerings, and develop new services.
- To monitor and analyze site usage and trends to ensure the security and integrity of our online platform.
- To comply with legal obligations and resolve disputes.
Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our site, conducting our business, or serving you, such as payment processors, shipping companies, marketing service providers, and IT support. These third parties are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure server technology and restricting access to personal information to authorized personnel only. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR & PDPA)
In accordance with the General Data Protection Regulation (GDPR) and Singapore's Personal Data Protection Act (PDPA), you have certain rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
Third-Party Links
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, your privacy rights, or our data practices, please contact us:
- Kinship Provisions
- 2847 Joo Chiat Place, Unit 01-12
- Singapore, Singapore, 427956
- Singapore